FAQs
Do I qualify for Trade and Leisure?
As part of our commitment to serving the trade and leisure industry, all first-time purchases will be manually verified to ensure you meet the criteria.
How long does the manual verification process take
Our team strives to verify purchases promptly. You can expect to hear from us shortly after placing your order to confirm details and ensure a seamless experience. If there are any issues we will refund your payment in full.
Can I contact you for customised solutions
Absolutely! Our dedicated trade and leisure support team is ready to assist you. Reach out to us for personalised solutions tailored to your business requirements.
Can I return or exchange items?
We understand that needs may change. Contact our support team, and we'll work with you to address any concerns and find a suitable solution. All purchases have a free return window of 14 days.